I understand that unanticipated events happen occasionally in everyone's life and I am happy to honor your business as follows. If there are any health issues present at the time of your scheduled massage session that might make massage a bad idea, including fever, cold, flu, any type of prolonged sickness, rash, etc., please contact me BEFORE you arrive for your appointment. If you are pregnant when scheduling your appointment, please let me know IMMEDIATELY because I do not offer pre natal massage services.
24 HOURS ADVANCED NOTICE IS REQUIRED TO CANCEL A MASSAGE APPOINTMENT WITHOUT PENALTY. Since appointments are limited, this allows the opportunity for another client to fill the empty time slot. Since all massage services are by appointment only, a major credit card is required to hold your appointment. Your credit card WILL NOT be charged until massage services are rendered, unless you fail to cancel within 24 hours of your scheduled appointment time.
If you are unable to give 24 hours advanced notice you will be charged HALF OF THE AMOUNT of the scheduled service plus a 3% service fee.
If you are not present for your session within 20 minutes of appointment time, your service will be forefeited and you will be charged THE FULL AMOUNT of the scheduled service.